Shipping policy
At REBILT, we want every order to arrive safely and as expected. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
Order Processing
Orders are processed after payment has been successfully confirmed.
Processing times may vary depending on the product, order volume, and fulfillment location. Some REBILT products may require additional processing time before they are shipped.
Once your order has been shipped, available tracking information will be provided to the email address used during checkout.
Shipping Rates
Available shipping options and applicable shipping costs are calculated and displayed at checkout based on your delivery address, order, and available shipping method.
Before completing your purchase, you will be able to review the applicable shipping charges and available delivery options.
Delivery Times
Estimated delivery times may vary depending on your location, shipping method, product availability, and fulfillment location.
Delivery estimates will be displayed at checkout whenever available.
Please note that estimated delivery dates are not guaranteed. Delays may occur because of carrier disruptions, weather, holidays, customs processing, or other circumstances outside REBILT's control.
Order Tracking
When tracking information is available, it will be sent to the email address provided during checkout.
Customers can use the tracking information to monitor their order's shipping progress.
Please allow some time for tracking information to become active after an order has been shipped.
International Shipping
REBILT may offer shipping to eligible international destinations.
International orders may be subject to customs clearance, import duties, taxes, or other charges imposed by the destination country.
Any applicable customs duties, import taxes, or additional fees are the responsibility of the customer unless otherwise stated at checkout.
Customs processing may also affect delivery times.
Shipping Delays
REBILT works to process and ship orders as efficiently as possible. However, delivery dates cannot always be guaranteed.
Delays may occur because of:
- Carrier delays
- Severe weather
- Holidays and peak seasons
- Customs processing
- Incorrect or incomplete shipping information
- Unexpected transportation or fulfillment issues
If your tracking information shows that your package is delayed, please allow the carrier additional time to complete delivery.
Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address during checkout.
If you notice an error in your shipping information, please contact REBILT as soon as possible.
Once an order has entered processing or has been shipped, we may not be able to change the delivery address.
Lost, Damaged, or Missing Packages
If your order appears to be lost, damaged, or marked as delivered but you cannot locate it, please contact REBILT with your order number and available tracking information.
We will review the shipping information and help determine the appropriate next steps.
For carrier-related issues, additional investigation may be required before a resolution can be provided.
Contact Information
Trade Name: REBILT
Email: support@rebiltneverbroken.com
Additional Email: wearthegear@rebiltneverbroken.com
Physical Address:
11862 Old State Highway 28
Pikeville, TN 37367
United States
Phone: Not provided
VAT Number: Not provided
Trade Number: Not provided
Contact REBILT
For questions regarding shipping, delivery, or an existing order, contact us at:
Please include your order number whenever possible so we can assist you efficiently.
REBILT
Never Broken. Stay Defiant. Keep Building.